Social commerce

Turn conversations into reviewable commerce orders.

Bring WhatsApp, Messenger and Instagram conversations into an operator workflow where products, pricing, stock and consent are resolved before an order is confirmed.

Business outcomes

What this part of Afluma is designed to improve.

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Keep social selling inside commerce controls

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Preserve consent and customer context

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Require review before creating canonical orders

Capability map

Concrete platform responsibilities.

01

Omnichannel inbox foundation

Designed to operate inside the shared Afluma tenant and commerce model rather than as an isolated plugin.

02

Conversation-to-draft flow

Designed to operate inside the shared Afluma tenant and commerce model rather than as an isolated plugin.

03

Consent state

Designed to operate inside the shared Afluma tenant and commerce model rather than as an isolated plugin.

04

Signed webhook boundary

Designed to operate inside the shared Afluma tenant and commerce model rather than as an isolated plugin.

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Connected capabilities