SaaS control model

Tenant administration for merchants. Platform control for Afluma.

Afluma Commerce separates what a business owner controls from what Afluma operators control. Commander OS is the platform control plane; it does not become an ordinary tenant user.

Merchant administration

My Afluma Commerce

Subscription and planTenant scoped

Entitlements and add-onsTenant scoped

Users and rolesTenant scoped

Locations and devicesTenant scoped

Domains and storefrontsTenant scoped

Integrations and API accessTenant scoped

Usage and billingTenant scoped

Security, sessions and auditTenant scoped

Commander OS

Platform operations

Tenant fleet and lifecycleGoverned

Plan and entitlement administrationGoverned

Platform health and incidentsGoverned

Connector and webhook operationsGoverned

Store Edge fleet visibilityGoverned

Support sessions and auditGoverned

Usage and revenue operationsGoverned

Controlled platform actionsGoverned

Boundary

Commander uses governed APIs and events.

The control plane should not directly edit tenant commerce database tables. Privileged support actions need reason, expiry, authorization and audit evidence.